Returns & Exchanges

At Status, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges to ensure you are completely satisfied with your purchase. All returned items must be in their original packaging with all included accessories and documentation.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your device in its original box, ensuring all cables, manuals, and components are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or ship your replacement within 3-5 business days.